We do everything we can to ship your orders out as soon as possible. Your satisfaction is our priority! Orders are shipped out on 1 business day. All of our products are stored in and shipped from our 3 different warehouses in the US. We do not ship to FPO, APO or PO Box addresses.
United States Shipping:
We offer Free Shipping within the Lower 48 states! All packages are sent via economy or standard service by UPS or USPS . We may ship each product separately from different warehouses for expedited delivery as we utilize alternative warehouses across the Continental United States. Same business day handling, fast delivery guaranteed!
Please be noted that, this service is more recommended for
Monday-Thursday orders. Orders on Friday may be processed on
following Monday by UPS, according to UPS's policy.
Free Services: Economic
Service: 3-10 days. Free UPS Ground: typically 2-5 business days.
UPS-2 DAY: 1-2days. UPS 3-day Selected: typically 1-3 business days.
Our Canada Standard Shipping services include UPS Standard and USPS Priority Mail. International Duties, Taxes and Fees are not included in the shipping charge, which are the responsibilities of the customer and must be paid upon delivery. These charges are beyond our control and may vary by territories. Currently, we do not ship to zip codes C0A - C9Z, X0A - Y9Z. Extra shipping cost would be applied on your shipment if you do need these items. For more information, please contact us prior to purchasing.
UPS Standard: UPS requests payment of brokerage fee, duties and taxes at the time of delivery. Estimated delivery time is 2-6 business days.
USPS Priority Mail: Please be noted that USPS tracking only provide shipped and delivered status. Estimated delivery time is 6-10 days.
Global Shipping Program:
We ship to worldwide via eBay Global Shipping Program for some of our products. Shipping charge, duties and taxes may apply according to different country policies.
Our 30-day Satisfaction Guarantee assures our customers that they will receive all orders promptly and exactly as described. In addition, it allows customers to return new and unused products in their original factory condition for any reason within 30 days from the date of purchase. No restocking fee and hassle free!
Please note that all returns must be pre-approved by ReaseJoy and have a return merchandise authorization (RMA) number. Unauthorized returns will not be accepted. Buyers are responsible for appropriate packing, insurance and returning the item in "new" condition. Used items will not be accepted for return.
We will replace the returning item with an identical item, issue a full store credit or a full refund.
Under no condition will ReaseJoy be liable for any damages, and in particular will not be liable for special, indirect, consequential, or incidental damages, or damages for lost properties, revenue or use, arising out of or related to the ReaseJoy account or the information contained within it, whether such damages arose in contract, negligence, tort, under statute, in equity, at law or otherwise. The sole and exclusive maximum liability to ReaseJoy arising from any product sold on ReaseJoy eBay account shall be the price of the product ordered.
We accept PayPal only via eBay Secure Check-Out.
Payment is expected within 7 days of auction close. Unpaid Items will be forfeited per eBay .
Immediate payment needs to be processed for items with Add to Cart option so that any promotional discounts can be applied to your order immediately.
Sales Tax of 9.5% will be applied for orders shipped within the state of California.
We will leave a positive feedback immediately after payment is received. We appreciate a positive feedback as much as you do. If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, and we will be glad to work with you to have it resolved.